Last updated: August 18, 2026
Pinko Outlet (“we,” “us,” or “our”) operates pinko-outlet.com. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, create an account, place an order, contact us or otherwise use our services.
Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact information: name, email address, telephone number, billing address and shipping address.
- Order and transaction information: products purchased, order value, currency, discounts, returns, refunds and delivery information.
- Payment information: payment status, method and transaction identifiers. Payment-card details are generally processed directly by payment providers rather than stored by us in full.
- Account information: username, encrypted password, saved addresses, preferences and order history.
- Technical and usage information: IP address, device and browser information, approximate location, referral source, pages viewed, interactions, cookies and similar technologies.
- Communications: support requests, emails, reviews, survey responses and other information you choose to send us.
- Marketing preferences: newsletter subscriptions, consent choices and opt-out requests.
How we collect information
We collect information directly from you, automatically through the website, and from service providers involved in payments, fraud prevention, analytics, advertising, fulfillment, shipping and customer support.
How we use information
We may use personal information to:
- process payments, confirm orders, arrange fulfillment and delivery, and handle returns or refunds;
- create and maintain customer accounts;
- provide support and respond to questions;
- detect, investigate and prevent fraud, abuse, security incidents and unlawful activity;
- operate, troubleshoot, personalize and improve our website and services;
- measure website performance and understand how customers use the store;
- send transactional messages and, where permitted, marketing communications;
- comply with legal, accounting, tax, recordkeeping and regulatory obligations; and
- establish, exercise or defend legal claims.
Legal bases for EEA and UK users
Where the GDPR or UK GDPR applies, we rely on one or more legal bases: performance of a contract, compliance with legal obligations, our legitimate interests where they are not overridden by your rights, and consent where consent is required. You may withdraw consent at any time without affecting earlier lawful processing.
How we disclose information
We may disclose information to service providers and other recipients when reasonably necessary, including:
- website hosting, ecommerce and technology providers;
- payment processors, banks and fraud-prevention services;
- suppliers, fulfillment partners, warehouses, postal services and carriers;
- email, customer-support, analytics and advertising providers;
- accountants, insurers, auditors, professional advisers and legal authorities;
- parties to a business transfer, financing, reorganization, merger or sale; and
- other parties when you direct us or provide consent.
We do not sell personal information in exchange for money. Where enabled, certain analytics or advertising technologies may involve disclosures that are treated as a “sale” or “sharing” under some privacy laws. Where required, we provide consent or opt-out choices.
Cookies and similar technologies
We use cookies and similar technologies to keep the store functioning, remember preferences, understand traffic, prevent fraud and, where enabled, measure or personalize marketing. For more information, see our Cookie Policy.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and tax records, resolving disputes, enforcing agreements and meeting legal obligations. Retention periods vary according to the type of information and applicable requirements.
International data transfers
Our customers and service providers may be located in different countries. As a result, personal information may be processed outside your country of residence. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized mechanisms.
Security
We use reasonable administrative, technical and organizational measures designed to protect personal information. However, no online system or method of transmission is completely secure, and we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to appeal a decision or complain to a data-protection authority.
To submit a request, email team@pinko-outlet.com. We may need to verify your identity and may retain information necessary to document and comply with the request. Authorized agents may submit requests where permitted by law.
California and other US state privacy rights
Where applicable law provides these rights, residents may request to know, access, correct or delete personal information; receive information about categories of data and recipients; opt out of sale, sharing or targeted advertising; limit certain uses of sensitive information; and receive equal service without unlawful discrimination for exercising privacy rights. Requests may be sent to team@pinko-outlet.com.
Marketing communications
You may unsubscribe from marketing emails using the link in the message or by contacting us. You may still receive non-marketing messages relating to orders, security, accounts or customer service.
Children’s privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, contact us so that we can review and delete it where appropriate.
Third-party links
Our website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy to reflect changes in our practices, services or legal obligations. The revised version will be posted on this page with a new “Last updated” date.
Contact us
For privacy questions or requests, contact Pinko Outlet at team@pinko-outlet.com.